Terms of Service

Last Updated: September 1, 2026

Welcome to our website. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Products

We sell Essential Hoodies and other clothing products through our online store.

Our products are custom-made by order, meaning production begins after an order is placed. Product images and colors may appear slightly different depending on your device or screen settings.

2. Orders

When you place an order, you agree to provide accurate and complete information, including your name, shipping address, email address, phone number, size, color, and other required details.

Please carefully review your order before completing payment. We are not responsible for incorrect information provided by the customer.

3. Custom-Made Products

Because our products are custom-made specifically for each order, orders may not be cancelled once production has started.

Customers are responsible for selecting the correct size, color, and product before placing an order.

4. Pricing & Payment

All prices displayed on our website are subject to change without prior notice.

Payment must be successfully completed before an order is processed. We reserve the right to cancel or refuse an order if there is a payment issue, suspected fraud, incorrect pricing, or other legitimate reason.

5. Shipping & Delivery

Orders are prepared after payment is successfully received and are then shipped to the address provided by the customer.

Delivery times may vary depending on the destination, shipping provider, production time, customs, weather, or other circumstances outside our control.

Customers are responsible for providing a correct and complete shipping address.

6. Returns, Refunds & Cancellations

Because our products are custom-made to order, we generally do not accept returns or refunds for change of mind, incorrect size selection, or personal preference.

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order number and clear photos.

For complete details, please refer to our Refund, Return & Cancellation Policy.

7. Customer Responsibility

Customers are responsible for reviewing product descriptions, sizing information, and order details before purchasing.

We are not responsible for issues caused by incorrect information provided by the customer.

8. Website Content

All content on our website, including product images, descriptions, logos, graphics, text, and other materials, is owned by or licensed to our business and may not be copied, reproduced, or used without permission.

9. Website Availability

We try to keep our website accurate and available at all times, but we do not guarantee that the website will always be error-free, uninterrupted, or available.

We may update, modify, or remove products, content, or website features at any time.

10. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, or unexpected losses resulting from the use of our website or products.

Our responsibility relating to an order will generally be limited to the amount paid for that order, except where applicable law requires otherwise.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

By continuing to use our website or purchase our products after changes are posted, you agree to the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, your order, or our products, please contact us using the contact information provided on our website.