Privacy Policy

Last Updated: September 1, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our custom-made products.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

• Name

• Email address

• Shipping and billing address

• Phone number

• Order and transaction details

• Information you provide when contacting customer support

Payment information is processed securely by our payment provider. We do not store your complete card details on our website.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide order confirmations and updates

• Respond to customer support requests

• Handle refunds, replacements, and order issues

• Improve our website, products, and customer experience

• Prevent fraudulent or unauthorized transactions

3. Order & Shipping Information

Because our Essential Hoodies are custom-made after an order is placed, we use the information you provide to process, prepare, and ship your order correctly.

Your necessary information may be shared with trusted payment, production, and shipping providers only when required to complete your order.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and provide a better browsing experience.

You can manage or disable cookies through your browser settings.

5. Third-Party Services

We may use third-party services for payment processing, website functionality, analytics, production, and shipping. These services may process information according to their own privacy policies.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

7. Your Information

We do not sell or rent your personal information. We only use and share information when necessary to provide our products and services, process payments, fulfill orders, provide support, or comply with legal requirements.

8. Your Rights

You may contact us to ask about the personal information we hold about you or request correction or deletion where applicable.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.